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Unused goods and goods in a sellable condition can be returned free of charge for 14 days from receipt of delivery or of the last lot of a delivery.

Products can be returned as follows

  1. Pack the product(s) and the accompanying paper statement in their original packaging. If necessary, you can use other packaging to send the products – the most important thing is that the products are well protected. If you no longer have the statement that came with the product, you can print a replacement feedback form here.
  2. Mark the parcel with the label:
    and the return address:
    Kirjavälitys Oy
    Hakakalliontie 10
    FI-06450 Hyvinkää
  3. Please notify us of the return online by filling in and sending the form below.

Once we have received your return, we will refund you within 14 days.